At-Risk Accounts, Pro
The accounts whose health score is below the healthy band, placed by health and monthly revenue, the most revenue first, with the input that costs each one the most.
For customer success teams deciding who to call this week.
Risk Map
Every account placed by health score and monthly revenue, moving from the last check to now, over the accounts below the healthy band with the input that costs each one the most.
At-risk accounts
Every scored account by health and monthly revenue, and the ones below the healthy band, the most revenue first. Scores as of October 7, 2026.
- MRR at risk
- $6,524
- Up 121.4% from $6,524 at the last check
- Accounts
- 9
| Northwind TradersWeekly active users down 41% in 30 days | 54Needs attentionDown 17 pts from 71 at the last check | $4,800 |
| Globex2 invoices unpaid for 21 days | 59Needs attentionDown 15 pts from 74 at the last check | $2,160 |
| Brightpath Logistics International Holdings and Partners1 of 5 key features used | 54Needs attentionDown 3 pts from 57 at the last check | $1,890 |
| InitechWeekly active users down 62% in 30 days | 34At riskDown 25 pts from 59 at the last check | $1,440 |
| Umbrella Health1 of 5 key features used, Reports never opened | 64Needs attentionUp 1 pt from 63 at the last check | $1,200 |
| SoylentWeekly active users down 28% since trial | 50Needs attention | $960 |
| Kitefin AnalyticsWeekly active users down 33% | 38At riskDown 16 pts from 54 at the last check | $720 |
| Harbor Studio2 of 5 key features used | 62Needs attentionUp 8 pts from 54 at the last check | $480 |
| Quanta LabsWeekly active users down 80% | 32At riskDown 13 pts from 45 at the last check | $360 |
| MosaicWeekly active users steady | 63Needs attentionNo change from 63 at the last check | $288 |
1–10 of 12
1 account has no score yet.
Needs Attention
The same accounts as a short list for an overview page, each with its reason, plan, renewal date and monthly revenue.
Needs attention
4 accounts, $5,250 a month.
Account Health
A 0 to 100 account health score from weighted inputs, in three bands named in words, with its change since last period and the points each input adds.
Billing
MRR movement, the current plan, changing plans and seats, invoices, revenue metrics, a pricing table, subscriptions, failed payments and a cancel flow, for subscription businesses.