Skip to Content
Skip to content
Dashboardblocks
GitHub (opens in a new tab)
BlocksWork and collaboration

Issues, Pro

A tracker's issues, one line each and grouped, or as cards on a board, the one you open beside the list, the decisions on a new one in triage, a panel or a sentence to file the next, how many finish against how many arrive, where issues wait, a cycle's points and pace, and where each project stands.

A tracker's issues, cycles and projects: the list or board you work from, the issue you open beside it, triage and filing, whether the team keeps up and where issues wait, how the cycle is going and where each project stands.

Issue List

The issues assigned to you, narrowed with Filter and grouped and ordered from Display: click a priority, status, label, project, due date, estimate or assignee to change it, hand an issue to an agent and watch the step it's on, or tick several issues and change them together from the bar at the bottom, and each issue moves to its new group.

Pro

My issues

7 open issues assigned to you.

In review 1 issue

  • Transaction export times out over 50,000 rows

In progress 2 issues

  • Statement PDF shows dollars for EUR accounts Changed since you last looked
  • Show pending card payments on the home screen

Todo 3 issues

  • Card limit slider jumps past where you let go
  • Put the statement month in the PDF’s file name
  • Retry statement emails that bounce

Backlog 1 issue

  • Statements in Spanish for customers in Spain

Done in the last two weeks 1 issue

  • Card controls screen loads twice on open

Issue Board

A team's issues on a board, one column per status with its count and points: drag a card, or pick it up with Space and the arrow keys, to change its status, and moving one to Done while its agent works asks first.

Pro

Issues

11 open issues across the team, and what was done in the last two weeks.

To move a issue with the keyboard, press Space or Enter on it, use the arrow keys to choose a column and a position, then press Space or Enter to drop it, or Escape to cancel. Each issue also has a Move menu.

Backlog

15 points
3 issues
  • Low priorityFIN-201Maya Okafor

    Feature
    8 points
  • Medium priorityFIN-225Priya Shah

    Bug
    2 points
  • Low priorityFIN-193No assignee

    Feature
    5 points

Todo

6 points
3 issues
  • UrgentFIN-251Tom Becker

    Bug
    Due Today1 point
  • High priorityFIN-243Tom Becker

    Bug
    Due Yesterday, overdue2 points
  • Medium priorityFIN-246Sam Lee

    Improvement
    Due Nov 53 points

In progress

10 points
3 issues
  • UrgentFIN-231Changed since you last lookedJuno: Waiting on youTom Becker

    Waiting on you
    Due Nov 32 points
  • High priorityFIN-229Kite: Finding the code to changeMaya Okafor

    Finding the code to change
    3 points
  • Medium priorityFIN-235Priya Shah

    Feature
    Due Nov 65 points

In review

4 points
2 issues
  • High priorityFIN-226Kite: Handed backSam Lee

    Bug
    Due Nov 73 points
  • Medium priorityFIN-230Maya Okafor

    Improvement
    1 point

Done

Last two weeks
2 issues
  • Medium priorityFIN-218Juno: Handed backPriya Shah

    Feature
    5 points
  • Medium priorityFIN-219Tom Becker

    Bug
    1 point

Issue Detail

Your issues with the one you opened beside them: each property a menu, the title and description changed in place, its sub-issues and what blocks it, and its comments and changes in one timeline, with what changed since you looked lit up for a moment.

Pro

In review 1 issue

  • High priorityIn reviewKite: Handed backTom Becker

In progress 2 issues

  • UrgentIn progressJuno: Waiting on youTom Becker
  • High priorityIn progressTom Becker

Todo 2 issues

  • Medium priorityTodoTom Becker
  • High priorityTodoTom Becker
FIN-2312 changes since you looked: priority and due date

Statement PDF shows dollars for EUR accounts

Blocked by FIN-232

Description

Statements for EUR accounts print every amount with a dollar sign, though the numbers are right. Reported by 14 customers in Germany and France since Oct 24.

Expected: each amount in the account’s own currency, as the app shows it.

The PDF template reads currency from the user’s settings, not from the account.

Sub-issues

1 of 2 done

Relations

Blocked by

Related

Activity

2 comments

  1. Maya Lindqvist created the issue from Slack

  2. Maya Lindqvist

    Fourteen customers so far, all on EUR accounts opened after the September release.

  3. Tom Becker handed it to Juno

  4. Priya Raman raised the priority to Urgent

  5. Juno

    Found the cause: every amount is formatted as USD. I asked Tom how euro amounts should read before I change it.

Press Command or Control and Enter to submit.

Triage Decision

A new issue from Slack waiting for a decision: accept it, decline it with a reason, mark it a duplicate or snooze it, each on its key, from the report, the agent's suggestions and the done issue it may repeat.

Pro

Card freeze turns itself off after an app update

FIN-252, the oldest of 3 waiting for a decision.

Triage FIN-252

Ana Ruiz in Slack  
A customer froze their card, updated the app this morning, and the card was unfrozen. They noticed when a payment went through.

3 customers in #support this week

Suggested by Juno

  • Label: Bug
  • Priority: Urgent
  • Assignee: Tom Becker
  • Project: Card controls API

Possible duplicate

  • Done: FIN-150Card controls show the old state after a freeze

The same card, the same freeze, and the wrong state after the app restarts. Done Sep 25, so the bug may be back.

New Issue

The issues a team created this week, with New issue (or C) opening the panel to file the next one.

Pro

Issues

3 issues created this week, newest first.

Created this week 3 issues

  • High priorityTodoCard freeze doesn’t stop pending paymentsMaya Okafor
  • Medium priorityBacklogShow the card’s last four digits on the freeze screenTom Becker
  • Low priorityIn progressLet customers name their savings potsPriya Shah

    Quick Create

    This week's issues under a sentence box: Enter turns the sentence into a title and chips for the priority, person, label and due date it names, which you check before Enter again files the issue.

    Pro

    Issues

    2 issues created this week, newest first.

    Name a priority, a person, a label, a project or a due date, and it’s set for you to check.

    Created this week 2 issues

    • Medium priorityBacklogShow the card’s last four digits on the freeze screenTom Becker
    • Low priorityIn progressLet customers download a statement as CSVPriya Shah

      Throughput

      Fourteen weeks of a product team's issues, finished beside arrived, with how many more arrived than finished in a sentence and the running week hatched while it fills.

      Pro

      Finished and arrived each week

      142 finished and 171 arrived in 14 weeks: 29 more arrived than finished. So far this week, 7 finished and 18 arrived.

      • Finished
      • Arrived
      • This week so far
      Finished and arrived each week: finished and arrived each week, oldest first
      Week ofFinishedArrived
      Jul 2996
      Aug 51118
      Aug 12104
      Aug 191015
      Aug 26106
      Sep 21018
      Sep 9105
      Sep 161014
      Sep 23911
      Sep 301120
      Oct 7128
      Oct 141114
      Oct 211214
      Oct 28718

      Time in Status

      Where a product team's issues spend their time, people's beside their agents', with In review picked: its median cycle by cycle and the issues waiting in review now, the one past what 3 in 4 take in orange.

      Pro

      Where the time goes

      Juno and Kite’s issues finish 2 days sooner than people’s, but wait longer in review: 1.8 days against 1.2 days. Pick a part to see it cycle by cycle and what’s in it now.

      Done by people84 issues, 4.1 days started to done
      Triage 7.2 h
      Done by Juno and Kite39 issues, 2.1 days started to done
      Triage 4.8 h
      • Waiting to start (Triage, Todo)
      • Started
      • Started to done

      Days in review, cycle by cycle

      1.9 days in Cycle 41, up from 1.1 days in Cycle 36.

      • Median days in review
      • Cycle 42 so far
      Median days in review, cycle by cycle, oldest first
      CycleMedian in review
      Cycle 361.1 days
      Cycle 371.3 days
      Cycle 381.5 days
      Cycle 391.4 days
      Cycle 401.6 days
      Cycle 411.9 days
      Cycle 42 so far1.9 days

      Waiting in review now

      4 issues, the longest first. One has waited over 1.9 days, longer than 3 in 4 issues spend in review.

      Cycle Summary

      A two-week cycle a day before it ends: its points, its pace and each person's load beside the open issues they narrow, with Close cycle now to move what's left into the next cycle.

      Pro

      Cycle 42

      Oct 18 – 31, ends tomorrow. 54 of 76 points done, and at this pace 18 carry into Cycle 43.

      58 by tomorrow at this pace
      • 54 pts done
      • 8 in review
      • 10 in progress
      • 4 to do

      Load

      Done of each person’s points. The tick is what they usually finish.

      Scope changes

      In review 4 issues

      • High priorityIn reviewTransaction export times out over 50,000 rowsTom Becker
      • High priorityIn reviewRound-ups skip card payments under one dollarPriya Shah
      • Medium priorityIn reviewLet people rename their savings goalsLeo Martin
      • Medium priorityIn reviewEmpty state for an account with no transactionsSam Lee

      In progress 4 issues

      • UrgentIn progressStatement PDF shows dollars for EUR accountsTom Becker
      • High priorityIn progressShow pending card payments on the home screenTom Becker
      • High priorityIn progressStatement totals leave out pending card paymentsPriya Shah
      • High priorityIn progressStatement emails go out twice at the end of the monthPriya Shah

      Todo 3 issues

      • UrgentTodoCard payments in yen show two decimal placesPriya Shah
      • High priorityTodoCard limit slider jumps past where you let goTom Becker
      • Medium priorityTodoSearch results jump when the keyboard opensLeo Martin

        Cycle Summary: Planning

        The next cycle before it starts: what's planned beside the issues in no cycle, each person's planned points against what they usually finish, and the ticked issues moved in from the bar's Cycle menu.

        Pro

        Cycle 43

        Nov 1 – 14, starts in 2 days. 28 points planned, and the team usually finishes 63.

        Load

        Each person’s planned points. The tick is what they usually finish.

        Cycle 43 12 issues

        • Fit the onboarding steps on small phones
        • Download a statement as a CSV file
        • Retry statement emails that bounce
        • A payment notification opens the wrong account
        • Put the statement month in the PDF’s file name
        • Group the settings screen into sections
        • Show the merchant’s logo in search results
        • Cache exchange rates for an hour
        • Spending by category, month by month
        • Search treats é and e as different letters
        • Savings chart labels overlap on small screens
        • Open the account you looked at last

        Not in a cycle 7 issues

        • Show interest earned on the savings screen
        • A calendar of upcoming recurring payments
        • Start the Android app faster
        • Statements in Spanish for customers in Spain
        • Joint accounts for couples
        • Statement PDFs that print well in black and white
        • Add the card to Apple Wallet

        Burn-up

        A two-week cycle a day before it ends, with 13 points added after the start and 18 heading into the next cycle.

        Pro

        Cycle 42 burn-up

        54 of 76 points done. At this pace 58 are done by Oct 31, and 18 carry into Cycle 43. Without the 13 points added after the start, 5 would.

        • Done
        • At this pace
        • Still open
        • Added after the start
        • Oct 18, 2026: 3 of 63 points done.
        • Oct 19, 2026: 7 of 63 points done.
        • Oct 20, 2026: 12 of 63 points done.
        • Oct 21, 2026: 17 of 63 points done.
        • Oct 22, 2026: 24 of 69 points done. FIN-236, FIN-233, and FIN-227 added, 6 points.
        • Oct 23, 2026: 29 of 69 points done.
        • Oct 24, 2026: 35 of 69 points done.
        • Oct 25, 2026: 41 of 69 points done.
        • Oct 26, 2026: 42 of 75 points done. FIN-231, FIN-239, FIN-223, and FIN-215 added, 6 points.
        • Oct 27, 2026: 48 of 75 points done.
        • Oct 28, 2026: 49 of 76 points done. FIN-251 added, 1 point.
        • Oct 29, 2026: 54 of 76 points done.
        • Oct 30, 2026: 54 of 76 points done.
        • Oct 31: 58 points done at this pace.
        • 18 points carry into Cycle 43.

        One square is one point.

        Added after the start

        13 points on 3 days: 6 on Oct 22, 6 on Oct 26, and 1 on Oct 28. 3 of them are done.

        Issues added after the start, by the day they joined
        IssuePoints
        Oct 22+6 pts
        In review, FIN-236Round-ups skip card payments under one dollar2 pts
        In progress, FIN-233Statement totals leave out pending card payments3 pts
        Done, FIN-227Put the account number on the statement1 pt
        Oct 26+6 pts
        In progress, FIN-231Statement PDF shows dollars for EUR accounts2 pts
        In progress, FIN-239Statement emails go out twice at the end of the month2 pts
        Done, FIN-223New icons for the card controls1 pt
        Done, FIN-215Card PIN screen ignores the system text size1 pt
        Oct 28+1 pt
        Todo, FIN-251Card payments in yen show two decimal places1 pt

        Still open

        22 points are still open. At this pace 4 more get done by Oct 31, and 18 carry into Cycle 43.

        Issues still open
        IssuePoints
        In review, FIN-226Transaction export times out over 50,000 rows3 pts
        In review, FIN-236Round-ups skip card payments under one dollar2 pts
        In review, FIN-234Let people rename their savings goals2 pts
        In review, FIN-230Empty state for an account with no transactions1 pt
        In progress, FIN-231Statement PDF shows dollars for EUR accounts2 pts
        In progress, FIN-229Show pending card payments on the home screen3 pts
        In progress, FIN-233Statement totals leave out pending card payments3 pts
        In progress, FIN-239Statement emails go out twice at the end of the month2 pts
        Todo, FIN-251Card payments in yen show two decimal places1 pt
        Todo, FIN-243Card limit slider jumps past where you let go2 pts
        Todo, FIN-240Search results jump when the keyboard opens1 pt

        Project List

        Five projects grouped by where they stand, with tick boxes to change several at once and the off-track one open beside the list with its latest update, milestones and open issues.

        Pro

        Projects

        3 in progress, 1 planned. Round-up engine is off track and Card controls API is at risk.

        In progress 3 projects

        • In progress, 85% done (44 of 52 points)Off trackNo update in 16 daysLed by Leo Martin
        • In progress, 79% done (48 of 61 points)At riskLed by Tom Becker
        • In progress, 65% done (37 of 57 points)On trackLed by Priya Shah

        Planned 1 project

        • PlannedLed by Maya Okafor

        Finished 1 project

        • FinishedLed by Sam Lee
        In progress, In progress, 85% done (44 of 52 points)

        Round-up engine

        • Health: Off track
        • Lead: Leo Martin
        • Target: Oct 26

        Started Aug 21. 4 days past its target.

        Progress

        85%

        44 of 52 points done

        Latest update

        Leo MartinOct 14Off track

        Round-ups skip payments under a dollar, and launch waits on that fix.

        No update in 16 days

        Milestones

        1. Goals on the home screen, doneOct 14
        2. LaunchMissedOct 26

        Issues3 open

        • In progress: FIN-234Let people rename their savings goals
        • In progress: FIN-236Round-ups skip card payments under one dollar
        • Todo: FIN-204Savings chart labels overlap on small screens

        Project Overview

        One project with its properties as menus, where its pace lands against its target, its milestones and open issues, with Add issue for a new one or one from elsewhere, and its updates on a strip of the health each one gave it.

        Pro

        Round-up engine

        • Health: Off track
        • People:
          • Leo Martin
          • Priya Shah
          • Maya Okafor
          • Tom Becker

        4 days past its target. At this pace it lands Nov 7.

        • 44 pts done
        • 4 pts in progress
        • 4 pts to do

        About 7 points a week lately.

        Description

        Round up every card payment and move the change into a savings goal on payday.

        • Round-ups pause when the balance is low
        • Any goal can take round-ups
        • Launch to everyone once payments under a dollar are handled

        Milestones2 of 3 reached

        1. , reached
        2. Missed
        3. , reached

        Issues4 open

        • In review: FIN-234Let people rename their savings goals
        • In review: FIN-236Round-ups skip card payments under one dollar
        • Backlog: FIN-204Savings chart labels overlap on small screens
        • Backlog: FIN-250Show interest earned on the savings screen

        13 issues done.

        Updates

        • Aug 21: no update yet
        • Aug 22: no update yet
        • Aug 23: no update yet
        • Aug 24: no update yet
        • Aug 25: no update yet
        • Aug 26: no update yet
        • Aug 27: no update yet
        • Aug 28: no update yet
        • Aug 29: no update yet
        • Aug 30: no update yet
        • Aug 31: no update yet
        • Sep 1: no update yet
        • Sep 2: no update yet
        • Sep 3: no update yet
        • Sep 4: no update yet
        • Sep 5: no update yet
        • Sep 6: no update yet
        • Sep 7: no update yet
        • Sep 8: no update yet
        • Sep 9: no update yet
        • Sep 10: no update yet
        • Sep 11: no update yet
        • Sep 12: no update yet
        • Sep 13: no update yet
        • Sep 14: no update yet
        • Sep 15: no update yet
        • Sep 16: on track, posted Sep 16 by Leo Martin
        • Sep 17: on track, posted Sep 16 by Leo Martin
        • Sep 18: on track, posted Sep 16 by Leo Martin
        • Sep 19: on track, posted Sep 16 by Leo Martin
        • Sep 20: on track, posted Sep 16 by Leo Martin
        • Sep 21: on track, posted Sep 16 by Leo Martin
        • Sep 22: on track, posted Sep 16 by Leo Martin
        • Sep 23: on track, posted Sep 23 by Leo Martin
        • Sep 24: on track, posted Sep 23 by Leo Martin
        • Sep 25: on track, posted Sep 23 by Leo Martin
        • Sep 26: on track, posted Sep 23 by Leo Martin
        • Sep 27: on track, posted Sep 23 by Leo Martin
        • Sep 28: on track, posted Sep 23 by Leo Martin
        • Sep 29: on track, posted Sep 23 by Leo Martin
        • Sep 30: on track, posted Sep 30 by Leo Martin
        • Oct 1: on track, posted Sep 30 by Leo Martin
        • Oct 2: on track, posted Sep 30 by Leo Martin
        • Oct 3: on track, posted Sep 30 by Leo Martin
        • Oct 4: on track, posted Sep 30 by Leo Martin
        • Oct 5: on track, posted Sep 30 by Leo Martin
        • Oct 6: on track, posted Sep 30 by Leo Martin
        • Oct 7: at risk, posted Oct 7 by Leo Martin
        • Oct 8: at risk, posted Oct 7 by Leo Martin
        • Oct 9: at risk, posted Oct 7 by Leo Martin
        • Oct 10: at risk, posted Oct 7 by Leo Martin
        • Oct 11: at risk, posted Oct 7 by Leo Martin
        • Oct 12: at risk, posted Oct 7 by Leo Martin
        • Oct 13: at risk, posted Oct 7 by Leo Martin
        • Oct 14: off track, posted Oct 14 by Leo Martin
        • Oct 15: off track, posted Oct 14 by Leo Martin
        • Oct 16: off track, posted Oct 14 by Leo Martin
        • Oct 17: off track, posted Oct 14 by Leo Martin
        • Oct 18: off track, posted Oct 14 by Leo Martin
        • Oct 19: off track, posted Oct 14 by Leo Martin
        • Oct 20: off track, posted Oct 14 by Leo Martin
        • Oct 21: off track, posted Oct 14 by Leo Martin
        • Oct 22: off track, posted Oct 14 by Leo Martin
        • Oct 23: off track, posted Oct 14 by Leo Martin
        • Oct 24: off track, posted Oct 14 by Leo Martin
        • Oct 25: off track, posted Oct 14 by Leo Martin
        • Oct 26: off track, posted Oct 14 by Leo Martin
        • Oct 27: off track, posted Oct 14 by Leo Martin
        • Oct 28: no update for 14 days, last off track
        • Oct 29: no update for 15 days, last off track
        • Today: no update for 16 days, last off track
        No update in 16 days

        Leo Martin last posted off track on Oct 14.

        1. Leo MartinOct 14Off track

          Round-ups skip payments under a dollar, and launch waits on that fix.

        2. Leo MartinOct 7At risk

          Taking money out of a goal took longer than planned. Launch is tight.

        3. Leo MartinSep 30On track

          Round-ups now pause when the balance is low.

        4. Leo MartinSep 23On track

          Goals can be boosted with round-ups.

        5. Leo MartinSep 16On track

          Round up into any goal is live for everyone.

        Files

        File uploads with progress, cancel and retry, a CSV import that matches columns to fields and fixes bad cells, a file table, storage by kind with the largest files, and a folder browser.

        Kanban

        Boards you can edit, for sprints, deals and support tickets. Drag cards between columns with a mouse, a finger or the keyboard.

        On this page

        Issue ListIssue BoardIssue DetailTriage DecisionNew IssueQuick CreateThroughputTime in StatusCycle SummaryCycle Summary: PlanningBurn-upProject ListProject Overview