Support

Last updated

Questions, licence and billing

Email support@dashboardblocks.com with questions about installing an item, your licence, your account or a payment. We reply within 2 business days. If you've bought All-Access, write from the address on your account, so we can find your purchase. The refund policy says when you get your money back.

Bugs

Report bugs in GitHub issues, where other people with the same problem can find them.

  • A free block: use the bug form. It asks for the block's name and what goes wrong.
  • A Pro item: use the Pro bug form. It asks for the item's name, your shadcn CLI version, component library and preset. "Report an issue" on a Pro item's docs page opens it with the name filled in.

Don't paste Pro source code in an issue: issues are public, and the licence doesn't allow sharing the code. Name the file and the lines instead, or email us the snippet.

What support covers

  • Installing free blocks and Pro items with the shadcn CLI.
  • Fixing bugs, when an item doesn't install or work as its page describes.
  • Your licence, account, team, token and purchases.

It doesn't cover building your project, changing items for you, or consulting.