BlocksAI

Agent Run Detail, Pro

One run of an AI agent opened in full, with what it did, what it cost, the decision it waits on, and every step as a timeline or a trace.

The page behind a run in an agent console, where a person approves what the agent asks, stops a run, or finds the step that went wrong.

Waiting Run

A support agent's run that stopped to ask before a $640.00 refund, with the decision above its steps, a Trace view of the same steps, and the tools it may call.

Pro
Runs

Return 3 of 6 unused units

Waiting

The support agent looked up order #41213, read the returns policy and asked to refund $640.00, over the $200 it may refund on its own.

Working time
4.9 s
Then 12 min 6 s waiting
Tokens
29,931
3 model calls
Cost
$0.024
claude-haiku-4-5

Refund $640.00 to Northwind Traders?

Over its limit

Proposed by Support agent

The support agent asks before refunds over $200. Approving issues the refund and sends the reply below; it can’t be undone.

Order
#41213, delivered Oct 9
Customer
Northwind Traders

Refund

$0

$640 of the $1,280 paid for this order.

Asks above $200

Reply it sends once approved

Yes, unused units can come back within 30 days, and order #41213 is well inside that. I’ve refunded $640.00 to your card; it shows in 5 to 10 days.

Steps

The agent stopped at the refund and holds its reply until someone decides.

  1. Northwind Traders wrote in

    Order #41213 arrived but we only needed half of it. Can we send three of the six units back for a refund?

  2. Call 1  9.4K tokens  Cost $0.0074
  3. Looked up order #41213lookup_order  310 ms  
  4. Answered in 920 msCall 2  10K tokens  Cost $0.0077
  5. Searched the help center for “return unused items refund”search_help_center  180 ms  

    Found “Returns and refunds”: unused items come back within 30 days.

  6. Answered in 2.1 sCall 3  10.6K tokens  Cost $0.0091
  7. Asked to refund $640.00issue_refund  Asks over $200  

    Waiting for approvalReview

  8. Reply to Northwind Traders

    Sends once it’s approved.

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