BlocksAI

Agent Session Timeline, Pro

One run of an AI agent, live, with what it is doing now, its plan, every model call and tool call, the approvals it waits for, its reply, and what it cost.

For products that run AI agents, so people can see what an agent did and step in when it needs a decision.

Awaiting Approval

An ops agent archiving stale projects, live: each step rolls in under its plan item, and it stops for you to approve archiving 14 of them.

Pro

Waiting for approval: Archive 14 projects

Archive projects with no activity in 90 days

Run by Ops agent  Assigned by Sam Lee
Waiting for approval
Waiting for your approvalRunning for 12 s  $0.00  0 tokens

Archive 14 projects

archiveProjects  Asks before archiving

Plan: Archive projects with no activity in 90 days

2 of 4 done

  1. Find projects with no activity since July 9 (Done)

    16 with no activity since Jul 9

  2. Check each one for open invoices or tasks (Done)

    14 safe to archive, 2 with open tasks

  3. Archive the ones that are safe, once approved (In progress)

    1. NoteCost $0.039  

      Partner portal pilot and Brand guidelines still have open tasks, so I’ll leave them.

    2. Archive 14 projectsarchiveProjects  Asks before archiving  

      Waiting for approval

  4. Tell each project owner what was archived (To do)

Failed Session

A session that failed after the payment provider declined an approved plan change, with the reason and the item it skipped.

Pro

Failed: The payment provider declined the plan change. Check the customer’s payment method, then start a new session.

Move Acme Corp to the Business plan

Run by Billing agent  From the copilot
Failed
Failed: Change the planTook 2 min 14 s  $0.00  0 tokens

The payment provider declined the plan change. Check the customer’s payment method, then start a new session.

Plan: Move Acme Corp to the Business plan

2 of 4 done

  1. Confirm the seat usage (Done)

  2. Get approval for the plan change (Done)

  3. Change the plan (Stopped here)

    1. Changed the planupdateSubscription  5.6 s  

      Failed: card_declined

  4. Email the customer (Skipped)

Support Ticket

A support agent's run from the customer's message to its reply, with each model call's reasoning, tokens and cost, and the refund a person approved.

Pro

Completed

Return 3 of 6 unused units

Run by Support agent  Ticket from Northwind Traders
Completed
Replied to Northwind TradersTook 13 min 11 s  $0.00  0 tokens

Steps: Return 3 of 6 unused units

  1. Northwind Traders wrote in

    Order #41213 arrived but we only needed half of it. Can we send three of the six units back for a refund?

  2. Call 1  9.4K tokens  Cost $0.0074
  3. Looked up order #41213lookup_order  310 ms  
  4. Answered in 920 msCall 2  10K tokens  Cost $0.0077
  5. Searched the help center for “return unused items refund”search_help_center  180 ms  

    Found “Returns and refunds”: unused items come back within 30 days.

  6. Answered in 2.1 sCall 3  10.6K tokens  Cost $0.0091
  7. Asked to refund $640.00issue_refund  Asks over $200  

    Approved by Dami Adeyemi at 9:30 AM

  8. Refunded $640.00 to the card on order #41213issue_refund  640 ms  

    Refund re_3Q9 succeeded.

  9. Replied to Northwind Traders

    Yes, unused units can come back within 30 days, and order #41213 is well inside that. I’ve refunded $640.00 to your card; it shows in 5 to 10 days.

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