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Safari checkout fails at the payment step
TCK-381 · Hannah Becker · Northwind Traders
- Customer
Our customers on Safari can’t finish checkout. The payment sheet goes blank and the order never goes through. It started on Monday.
Thanks Hannah, we can reproduce it and we’re on it. I’ll update you here as soon as a fix ships.
- Internal note
Found it: the 3-D Secure frame can’t navigate the top window in Safari. The fix ships tomorrow morning.
- Customer
Any update? We’re losing about 40 orders a day.