Anomaly Card, Pro
A number that moved more than usual, where the change came from by plan, region or segment, and an AI explanation that cites the customers and queries behind it.
A card that names an unusual change, breaks it down by dimension and streams an explanation from your model, with its thinking and links to its sources.
Explain on Demand
MRR down this week, broken down by plan, with Explain to stream an explanation and Stop to keep what has arrived.
MRR down 8.2% this week
$48,100Down 8.2% from $52,400 last week
By plan
- Pro−$2,140 (−4.1 pts)
- Business−$1,560 (−3 pts)
- Starter−$420 (−0.8 pts)
- Team−$310 (−0.6 pts)
- Other (2 segments)+$130 (+0.2 pts)
By region
- Europe−$2,900 (−5.5 pts)
- North America−$1,050 (−2 pts)
- Asia Pacific−$350 (−0.7 pts)
Points are each segment’s change as a percentage of the previous MRR.
Stored Explanation
Churned MRR up in September, with the explanation stored with the anomaly and the model's thinking when it explains again.
Churned MRR up 65.9% in September
$6,800Up 65.9% from $4,100 in August
By segment
- Small business+$1,900 (+46.3 pts)
- Mid-market+$1,100 (+26.8 pts)
- Enterprise−$300 (−7.3 pts)
Points are each segment’s change as a percentage of the previous Churned MRR.
Explanation
Written by AI
Small businesses drove the rise: 14 cancelled in September against 6 in AugustSource 3: billing.churned_mrr_by_segment. Most named price after the Starter plan went up on Sep 1.
Two mid-market customers left for a competitor, Harbor & Pine CoffeeSource 1: Harbor & Pine Coffee and Lumen StudioSource 2: Lumen Studio, together $1,100 of MRR.
Nothing Unusual
A week where every metric stayed within its usual range, with the metrics that were checked.
What moved
Nothing unusual this week.
All 4 metrics stayed within their usual range.
- MRR
- New subscriptions
- Trial conversion
- Churned MRR