BlocksAI

Generation Detail, Pro

One model call opened in full, with its messages, reasoning, tool calls, tokens and cost by kind, and provider attempts.

For the page a call log opens, where on-call, engineers and support read what the model saw, what it answered, what it cost and why it failed or was cut off.

Recovered Support Call

A support agent's call that hit an overloaded provider, then answered on the retry, with its reasoning, tool calls and cache savings.

Pro
Calls

Support agent

Recovered

claude-sonnet-5-5 answered in 4.4 s, costing $0.013. The first attempt failed with Overloaded (529) from Anthropic; the retry succeeded.

Duration
4.4 s
First token 1.9 s
Tokens
7,124
6,712 in · 412 out
Cost
$0.013
The cache saved $0.013

Messages

3 messages sent, then the reply.

  1. User

    Hi, order #48213 was meant to arrive Monday and tracking hasn’t moved since Friday. Can you check where it is? We need it for a client visit on Thursday.

  2. Assistant

    Called lookup_order (tool 1)

    Arguments
    { "order": "48213" }
    Result
    { "status": "in_transit", "carrier": "DHL", "last_scan": "2026-10-16T17:42:00Z", "promised": "2026-10-19", "value": 640.0 }
  3. Assistant

    Called search_help_center (tool 2)

    Arguments
    { "query": "parcel not moving tracking delayed" }
    Result
    [{ "title": "My tracking hasn’t updated", "summary": "DHL scans can pause for up to 3 working days. After that, we open a trace and can send a replacement by express." }]

Reply

Sorry about the wait. Order #48213 was last scanned by DHL on Friday evening, so it’s two working days late. I’ve asked DHL to trace it today. If it hasn’t moved by Wednesday morning, we’ll send a replacement by express so it reaches you before your visit on Thursday, at no cost to you. I’ll email you either way.

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