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Cancel Flow, Pro

Cancelling a subscription in three steps. Ask why they're leaving, show the offer your server picks from the reason, then list what the account loses before the last button.

A cancel flow that asks why, makes the one offer your server picks for that reason, then shows what the account loses.

With Offers

A Team plan whose reasons lead to a discount, a cheaper plan, a pause or straight to what you lose.

Pro

Cancel subscription

Acme Corporation pays $49 a month for Team, paid through Nov 14, 2026.

  1. 1Reason
  2. 2Offer, not started
  3. 3Confirm, not started

Why are you cancelling?

Your answer goes to the team that builds the product.

Offers Refused

An account with an unpaid invoice, whose offers the server refuses with a reason.

Pro

Cancel subscription

Northwind Labs pays $299 a month for Business and has an unpaid invoice.

  1. 1Reason
  2. 2Offer, not started
  3. 3Confirm, not started

Why are you cancelling?

Your answer goes to the team that builds the product.

Billing

MRR movement, the current plan, changing plans and seats, invoices and revenue metrics for subscription businesses.

Credit Balance

A workspace's credit balance, what it spends a day and when it runs out, with credit packs to buy.

On this page

With OffersOffers Refused